Refund & Returns Policy

Effective Date: November 27, 2024

At NerfBlueLight.com, operated by Magyar Panka, we aim to ensure your satisfaction with our blue light blocking glasses for gamers. If you are not completely satisfied with your purchase, we offer a straightforward returns and refunds process that prioritizes transparency and fairness.

1. Eligibility for Returns

We accept returns under the following conditions:

  • The product must be unused, undamaged, and in its original packaging.
  • Returns must be initiated within 30 days of receiving the item.
  • Proof of purchase (e.g., order confirmation email or receipt) is required.

Non-Returnable Items:

  • Products that have been customized or modified.
  • Items that are damaged due to misuse, wear and tear, or accidents after delivery.

2. How to Initiate a Return

To start a return, follow these steps:

  1. Contact Us:
    Email us at [email protected] with your order details, reason for return, and any relevant photos (if the product is defective or damaged).
  2. Approval:
    Our customer support team will review your request and provide further instructions within 2–3 business days.
  3. Return Shipping:
    • Customers are responsible for return shipping costs unless the product is defective or incorrect.
    • We recommend using a trackable shipping service and ensuring the item is properly packaged to avoid damage during transit.
  4. Send the Item to:
    Magyar Panka
    Budapest, Horváth Mihály tér 7., 1084, Hungary

3. Refunds

Once we receive and inspect the returned item, we will process your refund:

  • Condition of Returned Items: The item must meet the eligibility criteria.
  • Refund Method: Refunds will be issued to your original payment method.
  • Processing Time: Refunds are typically processed within 7–30 business days of receiving the returned product.

Note: Shipping fees paid during the initial order are non-refundable unless the return is due to a defective or incorrect product.

4. Exchanges

If you wish to exchange a product:

  • Contact us at [email protected] to check availability.
  • Exchanges are subject to the same eligibility requirements as returns.
  • The exchange process will follow the same steps as initiating a return.

5. Defective or Damaged Products

If your product arrives defective or damaged:

  • Notify us within 48 hours of delivery by emailing [email protected] with photos and a description of the issue.
  • Once verified, we will provide a prepaid return label and replace the item at no additional cost or offer a full refund.

6. Costs and Fees

  • Return Shipping: Paid by the customer unless the product is defective or incorrect.
  • Restocking Fees: We do not charge restocking fees.

7. Contact Information for Support

If you have questions or need assistance with returns or refunds, please contact us:

8. Customer-Friendly Reminders

  • Always inspect your order upon arrival and notify us immediately of any issues.
  • Keep the original packaging and receipt until the return period has ended.
  • For refunds, allow sufficient time for your bank or payment provider to process the transaction.

This policy is designed to be fair and user-friendly, ensuring a smooth experience for both our customers and business. By purchasing from NerfBlueLight.com, you agree to the terms outlined in this